rbaje FAQ — Bonus, Deposit and Withdrawal

rbaje offers a 100% bonus on the first deposit, up to ৳20,000. The wagering requirement is 25 times the bonus amount — meaning the bonus money must be wagered 25 times before winnings from it can be withdrawn. Example: deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000. Wagering = ৳1,000 × 25 = ৳25,000 must be wagered.

At rbaje, slot games, live casino table games, crash games and sports betting all generally count towards wagering. However, each bonus has its own terms and conditions. Check the relevant terms before claiming a bonus, or ask via live chat, to confirm whether any specific game is excluded.

No. rbaje's welcome bonus is given to each player once only — at the time of the first deposit. If the same person attempts to claim the bonus by opening multiple accounts, all accounts may be closed. Only one account per user is permitted.

Yes, it is possible to cancel a bonus, but in that case the bonus amount along with any winnings from it will be removed. Only your own deposited funds will remain. To cancel a bonus, contact rbaje's live chat support — the team is available 24/7.

To receive the maximum bonus of ৳20,000 at rbaje, a deposit of ৳20,000 or more is required. Example: deposit ৳40,200 and receive a ৳20,000 bonus, giving a total balance of ৳60,200. Wagering will be ৳20,000 × 25 = ৳5,00,000. The bonus is always 100% of the deposit, but will not exceed ৳20,000.

Go to the rbaje login page and click the "Forgot password?" option. Verify via OTP using your registered mobile number or email, and you will be able to set a new password. If you have trouble, contact rbaje live chat directly — the team can assist in Bengali.

When logging in from a new device for the first time, rbaje may ask for OTP verification for security. Enter the code sent to your registered mobile and you will gain access. Your username and password remain the same — there is no need to create a new account.

During registration you need to provide a mobile number, username and password. Providing accurate information is important as identity verification is done at the time of withdrawal. You must be 21 years of age or older to create an account at rbaje. Only one account can be opened per mobile number.

No. Under rbaje's policy, only one account per person is permitted. If multiple accounts are found under the same person's name, all accounts may be closed and the balance forfeited. Please read the terms and conditions for details.

The most common cause of login problems is an incorrect password or outdated cache in the browser. Clear your browser's cache and cookies and try again. Entering the wrong password repeatedly may temporarily lock the account. In that case, contact rbaje support for a quick resolution.

The minimum deposit at rbaje is just ৳100 — by any method. With that amount you can start playing slots, live casino or sports betting. Amounts below ৳100 will not be credited, so make sure you send the correct amount.

rbaje currently accepts deposits via four mobile banking methods: bKash, Nagad, Rocket and Upay. The minimum deposit is ৳100 for all of them. These are the most widely used mobile payment services in Bangladesh, so you can send money easily from anywhere.

Log in to your rbaje account, go to the deposit menu and select Nagad. Send the amount to the Nagad number shown and enter the transaction number in the form. The balance is usually added within a few minutes. If there is a delay, take a screenshot of the payment and contact live chat.

First wait 15–20 minutes — occasionally there is a short delay due to network issues. If it still has not arrived, take the transaction number and screenshot from bKash/Nagad/Rocket/Upay and contact rbaje live chat. With the correct details the support team will verify and add the balance promptly.

Yes. Rocket (Dutch-Bangla Bank's mobile wallet) is one of rbaje's accepted deposit methods. Like bKash, Nagad and Upay, deposits can be made via Rocket from a minimum of ৳100. The process is the same as the other methods — simply select Rocket in the deposit menu.

rbaje is supported on both Android and iOS. You can play directly on the site using a modern Chrome or Safari browser. An Android APK and iOS app are also available through official channels. Some live games may run slowly on older phones or weaker processors.

On Android Chrome, open the rbaje site, tap the menu (three dots) and select "Add to Home screen". On iOS Safari, tap the share icon and then tap "Add to Home Screen". After that the website will open directly like an app, without a separate browser bar.

If the connection drops, your game state is saved on rbaje's servers. When you reconnect, the game resumes from where it was. However, in crash games and other real-time games, the outcome is determined automatically if there is no connection — so playing on a stable network is advisable.

Absolutely. The rbaje site works fully in a mobile browser — you can deposit, withdraw, play games and claim bonuses. Open the site in Chrome or Safari and log in as normal. Installing the app is optional, not required.

Clearing the browser's cache and cookies often fixes the problem. In Chrome, go to Settings → Privacy → Clear browsing data. Also close other apps running in the background and make sure you have a good Wi-Fi or mobile data connection. If the problem continues, let rbaje support know.

The minimum withdrawal amount at rbaje is ৳800. Withdrawal requests below this amount are not processed. This applies to all four methods — bKash, Nagad, Rocket and Upay. Before withdrawing, make sure your balance is at least ৳800.

Yes. Withdrawals at rbaje are processed seven days a week, 24 hours a day. Whether it is night, Friday or any other holiday, withdrawals are generally completed within 1 hour. The same timeframe applies during busy periods like BPL or IPL.

Yes. For security reasons, rbaje only sends withdrawals to bKash, Nagad, Rocket or Upay wallets registered in the account holder's own name. Requests to send to someone else's number are not accepted. It is an extra step, but it ensures your money is protected.

rbaje generally completes withdrawals within 1 hour. "Pending" means the request is being processed. If more than 1 hour has passed, you can contact live chat with the request number to get an update. A delay may occur if identity verification is incomplete or conditions have not been met.

To withdraw winnings from a bonus, the wagering requirement must first be fully met. For example: if you receive a ৳1,000 bonus, you must complete ৳25,000 in wagering before those winnings can be withdrawn. If wagering is incomplete, only your own deposited funds can be withdrawn — please play in line with the responsible gaming guidelines.