Responsible Gambling at rbaje
Gambling should be a form of entertainment — not a source of stress. rbaje believes a player truly enjoys the experience only when they know their limits and respect them. On this page you will find all the information and tools to help you play in a controlled and informed way.
Casino and betting at rbaje is strictly for individuals aged 21 and above only. Minors are strictly prohibited from opening an account or playing. Proof of age may be requested during identity verification.
Protecting Players Is Our Priority
rbaje is an entertainment platform — not a guaranteed way to earn money. Casino games and sports betting always carry risk, and every player should manage their account with full awareness of that risk.
We want every member to deposit within their means and never go beyond their set budget. Never place money in bets that, if lost, would create financial hardship for your household. Always avoid playing with money borrowed from family or friends.
Reading our Terms and Conditions will show you how the rules of account use are designed to protect you. rbaje also takes privacy seriously — our Privacy Policy clearly explains how your information is stored and used.
Responsible gambling means keeping control over your time, money, and attention. You can easily maintain that control by using the tools below.
- Play for entertainment, not for income
- Always set a budget in advance
- Do not place more bets trying to recover money you have lost
- If it feels like a compulsion, take a break
- Talk openly with your family
Tools for Setting Limits
You can contact the rbaje support team to activate any of the limits or breaks below — 24 hours a day, any day of the week.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. To increase the limit, a set waiting period must pass first.
Session Time Limit
Decide in advance how long you will play in one sitting. When the time is up, your account will automatically go into a break. This helps reduce the tendency to play for long periods without stopping.
Bet Limit
Set an upper limit on how much you place in a single bet or in total during a session. This protects you from taking large risks on impulse.
Reality Check
Set a reminder at fixed intervals to alert you to how long you have been playing. These short pauses help you make aware decisions.
Temporary Break
Keep your account closed for anywhere from 1 day to 6 weeks. Logging in will not be possible until the break period ends. This option is very effective for clearing your head.
Self-Exclusion
If you are experiencing long-term problems, apply to close your account for a set period or permanently. Once activated, opening a new account will also be blocked.
To activate any of the tools above, contact rbaje via live chat or email support. Our team can assist in both Bengali and English.
Signs of Problem Gambling
If you notice any of the following in yourself or someone in your family, it is time to pay attention. These may be early signs of a problem.
- A recurring urge to place ever-larger bets in an attempt to recover lost money
- Trying to stop gambling but being unable to do so
- Spending money meant for household necessities on gambling
- Hiding your gambling from family or friends, or lying about it
- Taking loans or borrowing from people you know to fund bets
- Losing focus at work or studies, and developing irregular sleep or eating patterns
- Repeatedly turning to gambling to cope with low mood, loneliness, or stress
- Feeling restless, irritable, or angry when unable to gamble
Where to Turn When You Need Help
Asking for help is not a sign of weakness — it is the first step toward making the right decision. Below are a few ways to get support.
rbaje Live Chat
Speak directly in Bengali through rbaje's 24/7 live chat. You can apply for limits, breaks, or self-exclusion at any time. Our support team assists while keeping your information confidential.
Email Support
Alongside live chat, you can also reach the rbaje support team by email. Write out your situation in detail and the team will respond as quickly as possible.
Family and Professional Advice
Open up to a trusted family member. If needed, speak with a mental health specialist or professional counsellor. Trained counsellors in Bangladesh who deal with behavioural addiction can provide assistance.
Our FAQ section also has information on problem gambling — visit our FAQ page. You will find straightforward answers to the questions that come up most often.
Protecting Children and Teenagers
rbaje strictly follows a 21+ policy. Age is verified at account registration and identity documents may be requested in cases of doubt. Using someone else's identity to open an account on behalf of a minor is prohibited.
If family members feel that a minor may try to access the platform using their device, keep parental controls enabled on that device and store account passwords securely.
If a minor is suspected, notify the rbaje support team — the account will be suspended pending investigation.
- Use a password or PIN to lock your devices
- Enable parental controls on your browser
- Keep your banking apps and bKash / Nagad accounts secure
- Talk with teenagers about the harms of online gambling